Jul. 19 :
The case was resolved
Jul. 19 :
Case opened
Comments
The seller is requesting a partial refund. But I am requesting a full refund. The seller sent the wrong item. seller wrote that this lens is for Nikon. So I bought a lens for Nikon. But the item I received was for Canon. I can not use this lens with my camera. I said that I would return it. But the seller does not accept the request. Because this product is not necessary for me, discount correspondence can not be done. Please solve it.
Jul. 18 :
You sent a message
Comments
No thank you. I will return it. You make a full refund. Use EMS as a quick delivery method for not breaking. You have the shipping fee. If you receive a broken item, please contact the shipping company. Even if you get broken and receive it, please make a full refund as soon as it arrives. Please have a look at the photo. Should I add a photo? There are unbroken items at hand. You sent the wrong item. You wrote that this lens is for Nikon. So I bought a lens for Nikon. But the item I received was for Canon. You wrong. I can not use this lens with my camera. You understand?
Jul. 18 :
The seller sent you a message
Comments
Hello, sorry to bother you again. we want to let you know, we can pay the freight first, and when the item return back without any damaged, we will refund you full, please know that it will take 15-45 days, and it will be damaged in the shipping way, you must take a risks for these. or if you can give this item to your friends and we will give you AUD 30 as a compensation, which one do you prefer? look forward to your reply. Have a nice day.
Jul. 17 :
You sent a message
Comments
No thank you. I am saying that I will return the item so I will refund the full amount. If that is not acknowledged, only e-bay will ask for a decision. You sent the wrong item. You wrote that this lens is for Nikon. So I bought a lens for Nikon. But the item I received was for Canon. You understand? You wrong. I can not use this lens with my camera.
Jul. 17 :
The seller sent you a message
Comments
Hello, How about if you could give it to your friends who need it, and we can give you 30AUD as a compensation, and you won't cost a long time to wait for return and refund, can you accept it? Look forward to your reply. Best reagrds.
Jul. 16 :
You sent a message
Comments
You have an obligation to secure urgent and safe means of transportation and pay the fee. If you offer a cheap means of transportation and the goods are broken, I am not responsible. I would like to propose EMS as a safe and urgent means of transport. There is less danger and shorter days. EMS is most suitable as a non-destructive means of transport. Still if broken it would be better to request the shipping company for the item price. Even if it is broken, please refund the full amount as soon as it arrives. Please have a look at the photo. As you can see the unbreakable items are at hand. You sent the wrong item. Why do I need to wait for a refund more than I need?
Jul. 16 :
The seller sent you a message
Comments
Hello, sorry to bother you again. we want to let you know, we can pay the freight first, and when the item return back without any damaged, we will refund you full, please know that it will take 15-45 days, and it will be damaged in the shipping way, you must take a risks foe these. or if you can give this item to your friends and we will give you AUD 30 as a compensation, which one do you prefer? look forward to your reply. Have a nice day.
Jul. 14 :
You sent a message
Comments
No thank you. I can not use this lens with my camera. You wrote that this lens is for Nikon. You made a mistake. I have not made mistakes. Please refund full amount.
Jul. 14 :
The seller sent you a message
Comments
Hi, Sorry for inconvenience caused to you. We reflected to our supplier and the manufacturer. Sincerely hope you can forgive us this time. We will do better and avoid the same thing happen again. Could you please keep your item and we give a AUD 20 refund for you? Looking forward to your reply. Best regards.
Jul. 14 :
The seller sent you a message
Comments
Hi, Sorry for inconvenience caused to you. We reflected to our supplier and the manufacturer. Sincerely hope you can forgive us this time. We will do better and avoid the same thing happen again. Could you please keep your item and we give a AUD 20 refund for you? Looking forward to your reply. Best regards.
Jul. 13 :
You requested a return
Comments
This item is canon mount. I buyed Nikon mount lens. it s item is wrong.
